We strive to provide the best service possible, with the highest regards to quality and shipping. Here's what you can expect when placing an order with Susquehanna Botanicals:
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All orders are shipped in discreet packaging for your privacy.
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We work hard to have your order shipped out within 24 business hours but sometimes we're swamped, so it could take up to 48 business hours.
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Orders ship via USPS by First Class Mail or Priority, or via UPS.
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First Class orders can take 3-5 business days to arrive.
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Priority orders take 2-3 business days to arrive.
Due to the perishable and contaminable nature of the products sold on our website, we are unable to accept returns of any kind. We apologize for any inconvenience this may cause.
Cancellations & Refunds Policy
If your order has not yet shipped, you may request a cancellation and a refund. If your order has already shipped, we cannot offer you a refund except in instances in which your order may be lost or damaged in transit.